Shipping policy

Processing Time:
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be extended. You will be notified if there is a significant delay.

Shipping Methods & Delivery Times:
We partner with reliable carriers to deliver your orders. Estimated delivery times are:

• Standard Shipping: 10–25 business days

• Expedited Shipping: 5–10 business days
  Please note: Delivery times are estimates and may vary due to factors outside our control, including customs processing, carrier delays, or extreme weather.

Shipping Costs:
Shipping costs are calculated at checkout and vary based on the size, weight, and destination of your order. Occasionally, promotions may include free shipping—details will be noted at checkout.

Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

International Shipping:
We ship internationally. Import duties, taxes, and customs fees may apply depending on your country. Customers are responsible for these additional charges.

Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with our shipping partners to resolve the issue. Please note that shipping claims may require proof of damage or missing items.

Address Accuracy:
Please ensure your shipping address is correct before placing your order. We are not responsible for packages lost due to incorrect or incomplete addresses.

Contact Us:
If you have any questions about your order or our shipping policy, please contact our support team at service@bcd-management.com.